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FAQ

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Tour characters

All tours on our website are classified either as Sporty or as Not so sporty Tours. What does that mean?

Not so sporty:

Every day’s stage consists of about 4 hours of active ride. The tours are a diverse mix of eating up miles and touristic attractions that can be visited. The Not so sporty Tours are quite comfortable for experienced gravel bikers, and belong to the 1/5 and 2/5 levels of difficulty.

Sporty:

On Sporty Tours, all is about eating up miles. You avoid crowded places and make a detour around most touristic attractions to have a nice view over them. Depending on your condition, these tours are ridden in 5-6 hours per day. These demanding routes belong to the 3/5, 4/5 and 5/5 levels of difficulty.

Levels of difficulty

We developed 5 levels of difficulty. They are framed by distance, elevation and nature of the ground.

Not so sporty:

1/5: Easy Peasy
2/5: Refreshing

Sporty:

3/5: Standard
4/5: Tough
5/5: Batshit Crazy

In order to decide which level is best for you, read more about the nature of the five categories.

Prices

The prices in the tour descriptions are minimum prices per person when sharing a double room. The price can increase for examples when you want to travel in the high season or if you book extras. Besides, there is a single supplement. If you chose a triple or quadruple room, the per person rate might be reduced.

Booking

Booking request and Booking

Bookings can be made either through the designated booking request form of each tour or by phone. You will receive a booking request confirmation via e-mail. Afterwards, your request is checked and you will receive an offer. When you accepted the offer (via e-mail), you will receive a binding invoice.

Payment

The exact payment details will be noted on your invoice. As a rule, a deposit of 20% is due immediately upon booking. The balance is to be paid no later than 4 weeks before the start of the tour, but can also be paid directly with the deposit. In case of last-minute booking, the total invoice price becomes due immediately.
Any bank charges incurred shall be borne by the travel participants. This should be noted in particular for payments from outside of Germany or the European Union.

Payment methods

Accepted as methods of payment are only bank transfers and PayPal.

Cancellation

Cancellation of a booked service is only possible in text form and is valid from the day the notification of cancellation is received by Gravel Bike Tours. In the event of a cancellation, the cancellation fees stated on the invoice shall apply. As a rule, the following cancellation fees apply:

  • up to 42 days before the start of the tour: 10% of the booking price,
  • 28-41 days before the start of the tour: 25% of the booking price,
  • 8-27 days before the start of the tour: 40% of the booking price,
  • 0-7 days before the start of the tour 90% of the booking price.

We recommend our customers to take out a travel cancellation insurance themselves.

Tour termination

Travelers who terminate or leave a tour early will not be entitled to a refund of the tour price.

Insurance

Gravel Bike Tours by Culture Mondial recommends that you take out the following insurances:

  • Health insurance or international health insurance
  • Travel cancellation insurance
  • Baggage insurance
  • Traveler’s accident insurance
  • Legal expenses insurance
  • Personal liability insurance

Your Journey

Condition und Health

Physical health and fitness are required. You know your body best, are you confident to be able to ride the tour? Decide on the basis of the distance and elevation of the stages.

Entry regulations

All travelers are responsible for compliance with possible passport, visa, customs, foreign exchange and health regulations themselves. Any costs incurred in connection with that are your own responsibility. For this purpose, please check the website of your country’s Foreign Office regularly.

Arrival & Departure

The arrival and departure are self-organized by the travelers and are not part of the booked services. For further information please check “Arrival and departure” in the respective tour description.

Bike on plane

If you arrive by plane, we recommend to put your bike in a bicycle case or box which you can check in at the airport as excess baggage without difficulty.

Own bike

We recommend to make our tours with gravel bikes, but the tours can also be made with every high-quality bike that is eligible for longer tours aside of paved streets (e.g. XC, marathon, touring MTB, crosser). Good all-round tires with approximately 40 mm width are recommended.

The passengers themselves are responsible for the road safety of the bicycles. Before starting the journey, you should always check your bike thoroughly.

Can we rent bikes from Gravel Bike Tours?

No.

Accommodation

We try to find simple, authentic, smaller and calm accommodations with good food and regionally typical flair for all of our tours. Most important to us is that each lodging has secure cycle storages. As a characteristic of Gravel Bike Tours, we look for accommodations that have something special, like an amazing view, breakfast eggs from the guesthouse’s own hens, a pool for refreshment after a warm day’s stage, a pub on the ground floor of the bed’n’breakfast and much more. We prefer accommodations that are classified as bike-friendly by a local cyclist’s association.

Meals

For each included overnight stay, breakfast is included. Other meals are not included in the rate.

Baggage transfer

For most tours, a daily baggage transfer from hotel to hotel is included or can be booked as an extra service. Please see “Service” in the respective tour description.

Clothes

Safety first – a helmet should be a matter of course. The travelers themselves are responsible for weather-resistant outfit or clothing. Therefore, read up on the local weather conditions of your destination before going there. In the mountains, but also on the coast, sudden change in the weather is possible. This is why you should make sure to bring warming clothes even in the Summer. Leg and arm warmers as same as a wind vest should also be brought. A rain jacket, rain pants and waterproofed overshoes can keep the good mood when a short shower reaches you.

Lighting

The passengers themselves are responsible for the road safety of the bicycles. The regulations of your destination’s country apply. A lighting on your bike is strongly recommended.

Breakdowns & Repair

To not being forced to terminate your tour prematurely, we strongly recommend to carry along a tool kit or multitool, pump, 1-2 tubes and a repair kit for tubes or tubeless setup.

First aid kit

Everyone should have with him/her a first aid kit.

Power supply

Since our travelers come from different countries, please inform yourself about connector type, voltage and frequency of your destination before the start of your journey.

Packing list
  • Fully functional Gravelbike
  • Bicycle helmet
  • Bike wear
  • Bidons
  • Lights
  • Cycling glasses
  • tool kit or multitool and tire repair kit
  • Spare tubes (also with tubeless)
  • Bike pump / Co2 cartridges
  • Tire levers
  • Bike GPS
  • Arm / leg warmers
  • Wind vest
  • Rain gear
  • First aid kit
  • Passport
  • International health insurance
  • Credit card and cash in local currency
  • Snacks
  • Mobile phone with charger (powerbank)